Shipping Policy:
At Fashion Katta, we strive to provide fast, reliable, and secure shipping for all of our customers. Whether you’re ordering a special gift or treating yourself, we want your experience to be as seamless as possible. Below are the details of our shipping policy:
Processing Time
- All orders are processed and delivered within 1-3 business days (Monday to Friday, excluding holidays).
- Custom or made-to-order items may take additional processing time, which will be specified on the product page.
- You will receive an email notification once your order has been shipped, including tracking details.
Shipping Methods & Rates
We offer several shipping options to suit your needs. Shipping rates are calculated at checkout based on your location and the size of your order.
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Standard Shipping: Delivery within 5-7 business days.
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Expedited Shipping: Delivery within 2-3 business days.
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Overnight Shipping: Next-day delivery (available in select locations).
- International shipping options are also available—rates and delivery times vary by destination.
For international shipments, please note that customs fees, import taxes, or duties may apply, and are the responsibility of the recipient.
Free Shipping
- We offer free standard shipping on orders over ₹1500 within India. Free shipping does not apply to expedited or international orders unless otherwise stated during promotions.
Order Tracking
Once your order has been dispatched, we will send you a tracking number via email. You can use this number to track your package’s journey directly on the courier's website.
Shipping Restrictions
- We currently ship to India.
- Unfortunately, we are unable to ship to P.O. Boxes, military addresses, or certain remote locations. If this applies to your order, you will be notified during checkout.
Packaging
Your jewellery will be carefully packaged to ensure it arrives in perfect condition. We take great care to protect your items during shipping and provide a beautiful unboxing experience.
Lost or Damaged Shipments
- While we hope it never happens, if your order is lost or damaged in transit, please contact us immediately at contact@fashionkatta.com. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
Returns & Exchanges
For information about returns, exchanges, and our return policy, please visit our [Return Policy] page.